Form templates

Customer Satisfaction Survey Form Template

Rate your experience and tell us what we can improve.

Create a Heapform endpoint

Feedback Forms

How to use this template

Use this template after purchases, support interactions, onboarding, or service appointments.

  1. 1Create the endpointCreate a customer satisfaction survey form in Heapform and copy the form slug.
  2. 2Paste the slugReplace YOUR_FORM_SLUG in the action URL so submissions reach the right form.
  3. 3Publish and testAdd the HTML to your site, send one test submission, and confirm it appears in Heapform.

Fields included

  • SatisfactionSelect
  • FeedbackTextarea
  • EmailEmail

Rendered HTML

FAQ

Common questions

A few practical notes before you paste this template into your site.

Ready to make it live?

Create your endpoint, paste the form code, and receive submissions in Heapform.

Start for free