Form templates
Feedback Form Template
Ask customers what worked, what felt confusing, and how your product can improve.
Feedback Forms
How to use this template
Use this template after support chats, beta releases, onboarding flows, or product milestones.
- 1Create a feedback endpointCreate a Heapform form for feedback and copy the slug into this template.
- 2Tune the questionsKeep the rating field, then adjust the open questions to match the moment you are measuring.
- 3Review patternsCheck submissions in Heapform and tag recurring themes before you plan product changes.
Fields included
- RatingSelect
- Worked wellTextarea
- Should improveTextarea
- EmailEmail
Rendered HTML
FAQ
Common questions
A few practical notes before you paste this template into your site.
Ready to make it live?
Create your endpoint, paste the form code, and receive submissions in Heapform.