Form templates

Refund Request Form Template

Send your order details and reason for the refund request.

Create a Heapform endpoint

Request Forms

How to use this template

Use this template for customer refund intake before review and approval.

  1. 1Create the endpointCreate a refund request form in Heapform and copy the form slug.
  2. 2Paste the slugReplace YOUR_FORM_SLUG in the action URL so submissions reach the right form.
  3. 3Publish and testAdd the HTML to your site, send one test submission, and confirm it appears in Heapform.

Fields included

  • NameText
  • EmailEmail
  • Order numberText
  • Refund reasonSelect
  • DetailsTextarea

Rendered HTML

FAQ

Common questions

A few practical notes before you paste this template into your site.

Ready to make it live?

Create your endpoint, paste the form code, and receive submissions in Heapform.

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