Form templates

RMA Form Template

Share your order and product details so we can review the return.

Request Forms

How to use this template

Use this template when customers need authorization before returning or exchanging a product.

  1. 1Create the endpointCreate a rma form in Heapform and copy the form slug.
  2. 2Paste the slugReplace YOUR_FORM_SLUG in the action URL so submissions reach the right form.
  3. 3Publish and testAdd the HTML to your site, send one test submission, and confirm it appears in Heapform.

Fields included

  • NameText
  • EmailEmail
  • Order numberText
  • Return reasonTextarea

Rendered HTML

FAQ

Common questions

A few practical notes before you paste this template into your site.

Ready to make it live?

Create your endpoint, paste the form code, and receive submissions in Heapform.

Start for free